Sr Manager Marketplace CX

Sr. Manager DPC Partner Development, LAM

Purpose & Overall Relevance for the Organization

• This role leads the Digital Product Catalog, Publication and Customer Experience function for the Wholesale 1P and Digital Marketplace 3P businesses across Latin America, with end-to-end accountability for how adidas products reach consumers on partner platforms.
• As the senior owner of the operation, the Sr. Manager defines the multi-year operating model, technology roadmap, and CX standards that enable the LAM Digital Partner Commerce (DPC) strategy, and is the executive counterpart for partners, integrators, and senior leadership on all catalog, publication, pricing and digital shelf topics.
• The role is responsible for translating commercial ambition into a scalable, automated and data-driven operation, ensuring on-time launches, flawless product representation, and a best-in-class digital experience across more than a dozen marketplaces and part...

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