Sr. Manager – Data & AI Support Engineering

Databricks

📍 Plano, Texas, United States 💼 Full-time 🕒 Posted June 12, 2026

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Job Description

P-1388
As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of Technical Solutions Engineers responsible for driving deep technical resolutions for complex customer issues across Spark, AI/ML, Streaming, and Lakehouse platforms. You will help customers realize business value from Databricks Ecosystem products through strong technical leadership, AI-first operational innovation and customer-centric execution.

Mission

Lead and scale a world-class AI-first Data & AI Support Engineering organization that combines deep technical expertise, operational excellence, intelligent automation and customer-centric support to accelerate issue resolution, improve platform reliability and drive exceptional customer outcomes across enterprise-scale Data and AI workloads.
Build AI-enabled support workflows and reusable automations to improve resolution speed and support quality.

Use Agentic AI systems, logs, t...
            

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Job Details

Location Plano, Texas
Job Type Full-time
Category Computer Occupations
Posted Date June 12, 2026
Application Deadline July 22, 2026