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Sr Customer Service Representative

Thermo Fisher Scientific
📍 Bengaluru, Karnataka, India 💼 Full time 🕒 Posted June 19, 2026
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Job Description

  • Perform high end order processing tasks which requires in-depth knowledge and experience for assigned regions using Oracle JD Edwards, SAP SD & MM (ECC & S4HANA) and other applications used by the function
  • Ensures adherence to all internal / external processes with no slippage on transactions taken up for financial impacting processes/actions
  • Solves complex problems, takes fresh opinions using existing solutions, be an active participant of the process calls, share ideas with teams/partners to improve processes
  • Works independently and requires minimal mentorship
  • Optimally collaborate across the team to ensure that mistakes are not repeated by team members
  • Engage in activities to provide enhanced customer experience
  • Ensures adherence to organizational procedures, policies, and systems.
  • Ensures that performance metrics / SLAs are met 
  • Enforce to daily turnaround time for orders as per set TAT guidelines
  • P...

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    Job Details

    • Location Bengaluru, Karnataka
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date June 19, 2026
    • Application Deadline July 29, 2026