Sr Coordinator customer quality Excellence

**Sr Coordinator customer quality Excellence**

**Zhangjiang，Shanghai**

**Your Key Responsibilities**

+ Serve as the primary Quality (QA) contact for customers and internal stakeholders
+ Ensure timely and accurate responses to customer quality requests (e.g. questionnaires, quality statements, technical issues)
+ Support and coordinate customer complaint handling in line with quality standards and customer expectations
+ Build and maintain strong Customer QA relationships, supporting global and regional key accounts
+ Drive continuous improvement of customer QA processes, tools, and standard documentation
+ Provide QA support to sales, marketing, and cross‑functional projects, representing the customer quality voice internally

**We Offer**

+ A rewarding role in an international, purpose-driven organization
+ Opportunities for personal growth and long-term career development
+ A professional, agile, and collaborative work...

Ready to Apply?

Submit your application today and join our talented team at dsm-firmenich.

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