Sr. Consultant, Implementation Manager

Job Description

The Visa LAC Service Experience Sr Consultant is the liaison between Client Services (CS) and Product. This role is recognized as a thought leader and authority on client enablement functions and needs. This role excels at matrix management to ensure CS stakeholders are aware of product enhancements and have a voice in helping mold the deployment process to ensure a scalable, simple enablement process with a client lens. Often works with specialized teams as the voice of CS, to develop and deliver the support model for Visa Inc. issuers, acquirers, processors, Fintechs and merchants worldwide. This person will be supporting the Business Enhancement Release program for an assigned LAC subregion and may be supporting initiatives such as new products and services, enterprise/government mandated projects, and internal/external SME/Consulting.

LAC Client Services works with issuers, acquirers, processors, Fintechs and merchants worldwide to develop an...

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