Sr. Client Service Specialist - Third Shift

Crane Worldwide Logistics

📍 Lockbourne, Ohio, United States 💼 Full Time 🕒 Posted June 12, 2026

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Job Description

Essential Job Functions

Responds to orders, general client inquiries, invoice questions and client complaints.

Records consistent problem areas

Resolves issues with orders, delivery dates or service.

Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.

Responses are predominately routine but may require deviation from standard procedures

Other duties as assigned
Other Skills & Abilities
Client Service skills

Quality Focus

Problem Solving

Freight Forwarding Knowledge

Documentation Skills

Listening

Resolving Conflict

Ability to Multi-task
Physical Requirements
Job may require extended sitting or standing, use of standard office...

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Job Details

Location Lockbourne, Ohio
Job Type Full Time
Category Information and Record Clerks
Posted Date June 12, 2026
Application Deadline July 22, 2026