Sr Analyst III Infrastructure Services

Setup and Configuration: Install and configure Microsoft Teams Rooms devices, including cameras, microphones, speakers, touch controls / panels and displays. Also includes space management platforms for rooms reservations etc.,

Policy Management: Implement and manage policies for Teams Rooms devices to ensure compliance with company standards.

System Updates: Regularly update Teams Rooms devices with the latest software and security patches.

Troubleshooting: Provide remote support to resolve any technical issues with Teams Rooms devices, escalating complex problems to appropriate teams or vendors as needed.

Room Management: Monitor the health and usage of Teams Rooms, performing regular checks and maintenance routines.

User Support: Assist users with the operation of Teams Rooms equipment and provide user training when necessary.