Specimen Processing - Specimen Technician

Title: Specimen Technician
Location: Irving TX 75063
Duration: 3+months
Shift: M-F: 11pm-730am CST
Summar y
Handle all internal and external customer contact regarding Referral Testing. Receive, resolve and
follow up with complex customer issues. Act as a liaison between internal and external customers and
Referral vendors.
Duties and Responsibilities
* Retrieve, sort and process specimens for shipment to referral laboratories.
* Ensure sample quality and accuracy. Identify problems with specimen types, missing
information, incorrect temperature, quantity not sufficient, etc.
* Prepare specimens and packages for shipment ensuring they are prepared according to
IATA regulations.
* Responsible for filing departmental documents.
* Handle all customer inquiries regarding reporting of results, service failures and other quality
issues to provide customer satisfaction.
* Rep...

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