Specialist, STS Tier 2 Account Management

Job Description
Position Overview

Our company's Global Business Solutions (GBS) organization is responsible for the design, governance, and execution of global processes. Within GBS, the Source to Settle (STS) organization is responsible for ensuring employee purchase orders and supplier invoices and payments are processed timely and efficiently. The STS process includes Vendor Master Data setup, Supplier Onboarding, Purchasing, Invoicing, Settlements, and the STS Service and Relationship Delivery.

Reporting to the STS Supplier Account Management (SAM) Manager, STS Tier 2 Account Manager Specialist is accountable to support global STS Suppliers related to statement reconciliations, queries, and escalations from internal/external customers. This position will be part of a team of STS SAM Specialists found in one or more of our company's Business Services Centers (BSC) based in Czech Republic, Costa Rica, and Malaysia.

The STS SAM activities will be performed i...

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