Specialist - SAP Basis

Responsibilities

• Provide SAP Basis support and perform system maintenance, including system health checks, daily monitoring of system performance & tuning, system installation, upgrades, patching, SAP Note check & implementation, assess security‑related updates and perform relevant patching, client copies/system refreshes, transport management, and user administration.
• Provide Basis support in internal projects and work alongside other project team members including SAP functional and development teams.
• Handle incident tickets and change requests, including handling security and authorization, job administration, connection issues, and troubleshooting Basis‑related issues.
• Understand user pain points and requirements, provide and implement solutions to address them.
• Ensure high system availability and optimal performance.
• Conduct continuous system optimization, monitoring, and problem analysis/resolution.

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