Specialist, IT Support & Incident Management at MTN Ghana

Confidential

📍 Ghana, Ghana, Ghana 💼 Full-Time 🕒 Posted March 02, 2026

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Job Description

Position: Specialist, IT Support & Incident Management
Level: MTN Level 2

Function: MobileMoney Limited (MML)

Department: MML Technology

Location: Accra

Reports to: Manager, IT Service Management

Job Summary:

The Specialist, IT Support & Incident Management is responsible for managing all incidents, events and problems identified in the technology environment in the OpCo, right from identification and analysis to resolution and logging. The purpose of the role is to ensure service continuity by reducing and ultimately stopping risks posed by known/unknown problems and events.

Job Context
Evolution and highly competitive Fintech Industry

Multi regulated and multifaceted stakeholder management

Environmental, social and governance prioritized

Partnerships at the core of business practices

Increasing demand for Fintech/digital experiences decisions to keep ...

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Job Details

Location Ghana, Ghana
Job Type Full-Time
Category Computer Occupations
Posted Date March 02, 2026
Application Deadline April 11, 2026