Specialist GBS Acct & Sales Ops (Maternity Cover)

Adidas

📍 Porto, Porto District, Portugal 💼 Full time 🕒 Posted July 06, 2026

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Job Description

Purpose & Overall Relevance for the Organization

Account Operations is responsible to support the business in order to achieve sales and market strategy objectives. Ensure a reliable, adequate and competitive customer service level for all assigned customers of the channel (adidas).
Responsibilities
Provide Account operations support to all assigned customers in specific market. 

Support communication with customers via all relevant communication channels (e-mail, tickets, phone) and provide information such as related to orders and articles andcompiling various order-related analyses at the request of customers or Sales.

Work in close cooperation with internal and external departments (e.g. Sales, AS&O Team, Finance, Order Fulfilment) when dealing with the following topics: Backlogs, cancellations, launches, pre-pack promotions, etc;
Returns and complaints;
Coordinating new customer set-ups and changes to customer...
            

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Job Details

Location Porto, Porto District
Job Type Full time
Category Sales Representatives, Services
Posted Date July 06, 2026
Application Deadline August 15, 2026