Specialist, Change Management

**Job Summary**
The Change Management Specialist drives adoption, alignment, and accountability across key strategic initiatives within the US Higher Education (USHE) business, sitting at the intersection of strategy and execution to own the OKR (Objectives & Key Results) philosophy and process, lead change management workstreams, and facilitate quarterly business reviews (QBRs) that ensure clarity, consistency, and measurable outcomes. This individual acts as both a process owner and a change driver, ensuring leaders define high-quality, outcome-based OKRs and follow through on commitments.
**Key Responsibilities**
OKR Philosophy & Process
+ Manage the end-to-end OKR lifecycle, including definition, alignment, tracking, and quarterly review cadence
+ Establish and reinforce standards for strong OKRs (outcome-based, measurable, aligned to strategy)
+ Partner with business leaders to refine OKRs, ensuring rigor and clarity
+ Drive consistency in timelines, ownership...

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