Specialist, Academic Records

Position Summary

The Academic Records Specialist is responsible for performing day-to-day front-line operations and delivering high quality customer service in the Registrar’s Office. Specific responsibilities include, but are not limited to, answering and responding to telephone calls; managing and maintaining the Registrar’s Office email account and calendar; sorting, opening, and distributing mail delivered to the office; preparing and providing official/unofficial academic transcripts, degree/enrollment verifications, and diplomas upon request; registering students; maintaining data in the student records database and correcting discrepancies; receiving and distributing student forms; maintaining office equipment and supplies inventory and ordering as requested; monitoring and updating the Registrar’s Office portal site; scanning records and other documents; and researching problems or inquiries related to transcripts, certifications, credentials, enrollment, and/or degree...

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