Special Loans Specialist

Position Summary

RoundPoint services non-traditional loan products or terms that require maintenance throughout the loan life cycle. These products/terms include, but are not limited to: Adjustable Rate Mortgages (ARMs), Buydowns, Balloons, SCRA protections, and HELOCs. The Special Loans Specialist sets up loan terms on the system of record and performs periodic maintenance to ensure the continued accuracy of loan servicing activities. The Specialist monitors deployment statuses of homeowners in the military and protects servicemembers to the fullest extent available under the law.

The Specialist reads loan agreements, identifies the corresponding loan terms, and configures RoundPoint’s system of record to correspond with the agreements. The Specialist researches loan terms escalated for review and confirms the correct system configuration. The Specialist performs quality testing to ensure loans have been accurately set up and processed. The Specialist reme...

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