Spanish Support (Voice Process )

Job description:
You will be a part of the Customer support team handling Inbound & Outbound calls based on the requirement.

About Us :
We bring modern Internet software to main streets across America & Canada. Since our founding over a decadeago in Wilton, Connecticut, we have empowered our employees to make decisions that serve our customers
interests first.

Roles and Responsibilities
● Need to be flexible with rotating shift schedules based on business requirements.
● Ensuring that customers are satisfied with good service.
● Following up with customers to check that they’re satisfied with the updates.
● Letting customers know about additional features & options based on the scenarios.
● Need to handle escalation queries & concerns.
● Working with a team of CSR & other departments to find appropriate solutions.

Skills Required:
● Candidate should have 3-6 years of experience with Spanish language
● Should have completed B1/...

Ready to Apply?

Submit your application today and join our talented team at Silvermine Group.

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