Spanish-Speaking Service Desk Team Lead - PH

Excis Ltd
📍 Quezon, Calabarzon, Philippines 💼 Full time 🕒 Posted June 25, 2026

Job Description

WE'RE HIRING: Service Desk Team Lead – AMS Region (Philippines) | Spanish-Speaking Preferred

English Fluency Required | Spanish Language Skills Highly Preferred

About Excis

Excis is a global IT outsourcing and managed services provider delivering world-class IT support solutions to enterprise clients worldwide.

  • Client presence in 190+ countries

  • 6,000+ Engineers globally

  • 200+ Enterprise Clients

  • We are seeking an experienced and hands-onService Desk Team Leadto lead our Service Desk operations across the Americas (AMS) region. This role requires a strong leader who can manage a team of Service Desk Agents, ensure excellent ticket handling standards, drive collaboration with Field Technicians and technical teams, and maintain exceptional service delivery for our clients.

    This is a hands-on leadership position that requires both str...

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    Job Details

    • Location Quezon, Calabarzon
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date June 25, 2026
    • Application Deadline August 04, 2026