(Spanish And English) Customer Success Specialist (Chile, Remote)

What you will do

• Provide support as a trusted advisor for customers via email, chat, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies
• Provide weekly, bi‑monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and elevate issues to the appropriate teams

What you need to succeed in this role

• Fluent Spanish (C1 minimum) and English (B2 minimum)
• 1–2 years of experience in a customer‑success related role
• Strong digital marketing knowledge
• Experience in e‑commerce, SaaS, project management, or marketing
• Comfortable using Zoom, Intercom, Mixpanel, HubSpot, G‑Suite, and e‑commerce platforms
• Personal lapto...

Ready to Apply?

Submit your application today and join our talented team at Supportyourapp.