Job Description
Job Functions
- Greet all guests who enter the Spa in a warm and welcoming manner using guest name when known.
- Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction; reports all glitches to Manager for further follow up.
- Stays informed of events in the resort and intuitively recommends and effectively up sells resort facilities in a personalized manner.
- Handles unexpected situations and emergencies in a composed and intelligent manner and in accordance with hotel policies and procedures.
- Always perform quality check by asking guest’s feedback after their Spa experience.
- Perform other tasks or projects as assigned by hotel management.
- Handle guest complaints if possible by taking ownership and notify spa management immediately.
- Follows impeccable telephone etiquette.
- En...
Ready to Apply?
Submit your application today and join our talented team at Confidential.
Submit ApplicationJob Details
- Location Manama, Manama
- Job Type Full-time
- Category Other Management Occupations
- Posted Date March 01, 2026
- Application Deadline April 10, 2026