SPA Massage Therapist

Provide professional massage and spa treatments in accordance with company service standards . Train and guide massage therapists on proper techniques, service procedures, and customer service etiquette in line with Singapore service industry standards . Conduct practical training for new therapists and evaluate their technical skills and service performance . Ensure all therapists comply with Singapore hygiene, safety, and personal protection standards . Monitor treatment quality and continuously improve overall service standards and customer satisfaction . Assist in developing treatment protocols, training materials, and Standard Operating Procedures (SOPs) . Support daily spa operations and on-site management when required . Handle customer feedback and complaints professionally, and assist in resolving service-related issues . Maintain treatment rooms, equipment, and products with proper cleaning, maintenance, and compliant usage . Ensure all operations comply with relevant Singapo...

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