Solution Specialist – Managed Services & Smart Platforms

Solution Specialist – Managed Services & Smart Platforms

The Solution Specialist – Managed Services & Smart Platforms is responsible for accelerating growth across Pomeroy's Managed Services portfolio while driving adoption of Smart Platforms and AI-enabled service offerings.

This individual serves as a strategic overlay seller, partnering with Account Managers to create demand, shape opportunities, expand recurring revenue, and transform customer conversations from traditional support models to modern AI-enabled service experiences.

This role exists to accelerate the growth of Pomeroy's managed services business by driving recurring revenue, expanding strategic customer relationships, and increasing adoption of Smart Platforms that transform customer operations through automation, AI, and proactive service delivery.

KEY RESPONSIBILITIES

• Partner with Account Managers throughout the sales cycle including discovery, qualificat...

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