Software Support Specialist I

A-dec
📍 Newberg, Oregon, United States 💼 Full time 🕒 Posted June 19, 2026

Job Description

At A-dec, we do more than create the highest quality products and services for the dental industry; we strive to deliver a superior employment experience for each of our team members. With an environment that encourages and assists each person in developing to their highest potential, a career at A-dec is incredibly rewarding.

Overview

The Software Support Specialist (SSS) I addresses and troubleshoots complex software problems and issues. This role serves as a trusted partner to internal teams, dealer partners, and end users, ensuring accurate configuration, troubleshooting, and resolution of complex software issues while maintaining a strong focus on customer satisfaction with A-dec software solutions.

JOB DUTIES AND RESPONSIBILITIES:

  • Delivers responsive, multi‑channel technical support (phone, chat, email) for software products.

  • Diagnoses and resolves advanced SaaS and connectivity issues.

  • Assists with regis...

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    Job Details

    • Location Newberg, Oregon
    • Job Type Full time
    • Category Computer Occupations
    • Posted Date June 19, 2026
    • Application Deadline July 29, 2026