Software Support Consultant (Entry Level)

Customer Service
Full Time
Position Description
Launch your career with Reynolds and Reynolds!nAre you a problem solver who enjoys helping others? Join our Technical Support Center as a Software Support Consultant and work with a great team, excellent benefits, and real opportunities for growth.

nWhat youu2019ll do:n- Help customers resolve software questions and issues by phone, email, or chatn- Guide users through features and best practices for our software solutionsn- Document solutions and contribute to making our support resources even bettern- Work with teammates to continuously improve our customer experience

nWho weu2019re looking for:n- Great communication skills (written and verbal)n- Analytical and enjoy troubleshootingn- Detail-oriented and organizedn- Customer-focused, with a positive attituden- Willing to learn new systems and processes (full training provided)

nEducation:nDegree in Information Technology, Information Systems, Computer Information Syst...

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