Software Implementation and Support Specialist

WingSwept
📍 Garner, North Carolina, United States 💼 Full-time 🕒 Posted June 19, 2026

Job Description

WingSwept is seeking a Software Implementation and Support Specialist for our (CMTS) product. This person will be responsible for training new clients on how to use the application as well as providing the first line of support for clients as issues and needs arise. We are looking for someone who has an outgoing and friendly personality, with the soft skills to handle more difficult conversations and the technical aptitude and analytical skills to be able to identify and solve problems on the fly. This is a full-time, entry-level position with benefits including stock ownership (ESOP), profit sharing, 401(k) with a generous match, health, vision, dental, and disability insurance, and more.


The responsibilities of the position will include:

  • Coordinate onboarding process for new clients
  • Train new and existing clients on software application (some travel required)
  • Provide first line support for issues experienced by clients using the software applica...
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    Job Details

    • Location Garner, North Carolina
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date June 19, 2026
    • Application Deadline July 29, 2026