Job Description
We are seeking to hire a Social Media Operations Specialist to sit at the intersection of Customer Support and Community Management. While our Marketing team builds our brand, you will be the one protecting it - ensuring every comment, review, and community query is handled with speed, empathy, and operational precision.
Why this role matters: This is not a stagnant support role; it is a high-growth opportunity within a rapidly scaling company. You will be building the foundation of our Social Ops function. We are looking for someone with the ambition to not just do the work, but to eventually lead and scale this team. As you prove your ability to improve processes and manage the community, there is a clear pathway for you to grow into a leadership position within the Operations function.
The Day-to-Day Activities:
1. Community & Channel Management
Act as the primary moderator and voice for our community groups on Facebook and Telegram. Foster a healthy environment by engag...
Why this role matters: This is not a stagnant support role; it is a high-growth opportunity within a rapidly scaling company. You will be building the foundation of our Social Ops function. We are looking for someone with the ambition to not just do the work, but to eventually lead and scale this team. As you prove your ability to improve processes and manage the community, there is a clear pathway for you to grow into a leadership position within the Operations function.
The Day-to-Day Activities:
1. Community & Channel Management
Act as the primary moderator and voice for our community groups on Facebook and Telegram. Foster a healthy environment by engag...
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Submit your application today and join our talented team at HATA.
Submit ApplicationJob Details
- Location Kuala Lumpur, Kuala Lumpur
- Job Type Full-time
- Category Other-General
- Posted Date March 02, 2026
- Application Deadline April 11, 2026