SNAP Supervisor - Holyoke

The*Department of Transitional Assistance*is seeking inclusive leaders for the position of *Supplemental Nutritional Assistance Program (SNAP) Supervisor*. Our ideal candidate will provide daily supervision of the SNAP unit, ensuring all staff are motivated and empowered, and are administering programs and services efficiently, accurately and effectively with a high level of customer service. *DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.* /*_Duties and Responsibilities (these duties are a general summary and not all inclusive):_*/ * Set clear expectations and develop techniques to guarantee the unit performs timely and accurate delivery of benefits and services and ensures a high level of customer service is always maintained. * Utilize systems, tools, data, and observation to assess and document staff’s performance, strengths, and areas for growth. * Provide ongoing specifi...

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