SMB Sales Representative

Roca Alliances
📍 Medellín, Antioquia, Colombia 💼 Full-time 🕒 Posted February 18, 2026

Job Description

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We're seeking a driven and customer-focused SMB Sales Representative to manage, retain, and grow our small-market customer segment across North America. This role is responsible for handling inbound demand, driving successful renewals, implementing price adjustments, and expanding Upshop’s footprint within existing SMB accounts.

The ideal candidate thrives in a fast-paced environment, excels at managing a high volume of customer interactions, and is adept at identifying opportunities that enhance customer value while contributing to Upshop’s revenue growth.

Key Responsibilities

Inbound Demand Management

  • Serve as the first point of contact for inbound inquiries from SMB Scales & Labeling prospects and customers.
  • Qualify and respond to requests related to product information, pricing, licensing, upgrades, and service needs.
  • Prioritize and manage a high-velocity ...

Ready to Apply?

Submit your application today and join our talented team at Roca Alliances.

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Job Details

  • Location Medellín, Antioquia
  • Job Type Full-time
  • Category Ventas (general)
  • Posted Date February 18, 2026
  • Application Deadline March 30, 2026