Site Supervisor

Management of Client Service Delivery

• Schedule, attend and record worker forum meetings.
• Action reasonable requests and formalise requests from clients within 24 hours.
• Resolve client queries within 24 hours. Ensure any delays are communicated in writing and advise estimated date of completion.
• Supply new assignees details to clients with relevant documentation (i.e.: ID copy, crim check, application, approval document) and/or any other documents which are relevant at the time.
• Delivery of invoices to clients.
• Delivering of payslips to clients.

Dispatching & Demobilising of Outsourced Employees

• Ensure onboarding documentation is completed in accordance to the Basic Conditions of Employment Act (BCEA).
• Ensuring that all inductions and medicals are conducted according to client/s requirements.
• Ensure that all assignees on site are aware of policies and procedures of clients and ...

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