Site Reliability Engineer

Site Reliability Engineer - 100% Remote in Mexico

As the Site Reliability Engineer you will support and scale the infrastructure powering their secure, mission‑critical SaaS platform.

You must be confident in operating and debugging both modern infrastructure (cloud‑native, containerized services) and classic Windows production environments (IIS, SQL Server AlwaysOn, Service Broker), with the ability to respond to incidents quickly, support ongoing automation, and scale systems reliably.

Responsibilities

• Be part of the team that owns the uptime and performance of our core backend infrastructure (Windows + Linux)
• Maintain and enhance observability across systems using Kibana, CloudWatch, and custom telemetry
• Manage CI/CD pipelines, infrastructure as code (Terraform, Ansible), and deployment automation
• Support and maintain production Windows environments:
  • .NET Framework/Core apps running in IIS

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