Shop Foreman

Location: Ayr, ON

Type of Employment: Full-Time

Responsibilities

• Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge.
• Ensures all assigned work is completed in a timely manner.
• Assists in the appraisal of work orders coming into the Service Department and may participate in repairs. May review work orders for accuracy and completeness.
• Provide technical support and problem resolution for technicians and all internal and external customers, ensuring healthy relations.
• Directs and assists in the diagnosis of machine problems with technicians and apprentices.
• Assists Service Manager with technician recruitment.
• Advises Service Manager of all customer complaints.
• May approve the release of equipment for delivery to the customer upon payment.
• Assist in providing performance feedback for service techni...

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