Shift Lead

Planet Fitness
📍 Westerville, Ohio, United States 💼 Full Time 🕒 Posted June 29, 2026

Job Description

Job Summary
The Shift Lead will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.
Essential Duties and Responsibilities

  • Assist in training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.

  • Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.

  • Assist with Staff Management and provide backup support to Club Manager as needed.
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  • Member service oversight - Ensuring staff is providing a superior customer experience at all times.

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    • Assist in resolving or escalating employee issues or concerns.


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  • Involved in al...

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Job Details

  • Location Westerville, Ohio
  • Job Type Full Time
  • Category Supervisors of Production Workers
  • Posted Date June 29, 2026
  • Application Deadline August 08, 2026