Job Description
Shift Lead
Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.
Ensuring Consistent Customer Satisfaction
- Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
- Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
- Ensure that all employees present a neat clean appearance and wear company uniform.
- Personally demonstrate the Customer needs are the highest priority.
- Ensure food safety, quality and accuracy of orders.
- Resolve customer complaints quickly while maintaining positive customer relations.
- Greets customers with a smile, is polite and pleasant when speaking with customers.
- Works with urgency.
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Job Details
- Location alhambra, ca
- Job Type Full-time
- Category nan
- Posted Date June 04, 2026
- Application Deadline July 14, 2026