Shift Lead (Del Taco)

Key Responsibilities:

1. Team Leadership & Supervision:

• Supervise and motivate the team during your shift, ensuring tasks are completed efficiently and to Del Taco’s high standards.
• Lead by example in providing excellent customer service, maintaining professionalism, and ensuring food quality.
• Assign tasks to team members based on restaurant needs and priorities, ensuring proper coverage across all areas.
• Support staff in completing their duties, providing guidance and training as needed.
• Assist with managing and tracking staff performance during your shift and report any issues to the Assistant Manager or General Manager.

2. Customer Service:

• Ensure customers are greeted and served promptly, providing a friendly and efficient experience.
• Handle customer complaints and concerns in a professional and timely manner, ensuring their satisfaction.

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