Shared Services Technical Training Lead

2020 Companies

📍 Southlake, Texas, United States 💼 Full time 🕒 Posted July 21, 2026

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Job Description

Description
 :Key Responsibilities
Monitor communications from Account Managers regarding new and existing projects
Attend project kickoff meetings to gather training requirements
Develop and maintain professional instructional guides using standardized templates
Design field-ready PDF instructions and technical job aids
Create, edit, and maintain instructional videos from field recordings and digital assets
Assist with SCORM module creation, publishing, and maintenance
Develop technical and foundational training content for field representatives
Build and maintain project surveys supporting client execution requirements
Maintain the Training Tracker to ensure project transparency
Update training materials based on client changes and field feedback
Maintain the SharePoint content library and version control
Monitor training assignments and completion reporting
            
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Job Details

Location Southlake, Texas
Job Type Full time
Category Business Operations Specialists
Posted Date July 21, 2026
Application Deadline August 30, 2026