ServiceNow Operations Manager

Hexaware Technologies
📍 McLean, Virginia, United States 💼 Full-time 🕒 Posted July 02, 2026

Job Description

Description

Responsibilities:
  • Collaborating with stakeholders to assess project requirements, review strategies, drive decision, implementation and governance
  • Managing several key/strategic projects at any given point in time preferably for ITSM, ITOM etc.
  • Stakeholder Management (internal/client) up to the Director/VP career stage while ensuring high levels of client satisfaction
  • Handling commercial acumen ., Estimation, Budgeting, Earned Value Analysis, Maintaining GM & OI at Program Level with alignment and understanding of contracts
  • Maintaining strong business communication, presentation and conflict management
  • Maintaining and delivering quality metrics, burn down charts, progress and status reporting at Portfolio Level
  • Managing relationships & status reporting within the organization, with clients & applicable third parties
  • Managing internal and external dependencies for th...
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    Job Details

    • Location McLean, Virginia
    • Job Type Full-time
    • Category Top Executives
    • Posted Date July 02, 2026
    • Application Deadline August 11, 2026