ServiceNow Knowledge & Catalog Enablement Analyst

Datacom
📍 auckland, auckland, New-Zealand 💼 Full-time 🕒 Posted July 02, 2026

Job Description

Datacom is seeking a CX Enablement Analyst to support the development and optimization of Knowledge and Service Catalogue capabilities. In this role, you will enhance service processes and align them with ServiceNow, ensuring high-quality outcomes across support teams.

Your responsibilities will include maintaining data quality, coordinating with service owners, and facilitating communication between teams. A strong background in IT Service Management and experience with ServiceNow is essential for success in this position.

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Job Details

  • Location auckland, auckland
  • Job Type Full-time
  • Category Risk Management & Quantitative Analysis
  • Posted Date July 02, 2026
  • Application Deadline August 11, 2026