Job Description
The ServiceNow ITSM Sr. Engineer partners with ITSM Process Owners and stakeholders to meet business needs while protecting the integrity and long-term health of the ServiceNow platform. You will lead software design and development for moderately complex to complex solutions, providing technical guidance and leadership for ITSM products across the ServiceNow platform. As a ServiceNow Platform Engineer specializing in IT Service Management (ITSM), you will design, enhance, and support scalable, reliable solutions aligned with platform best practices. You will report to the Senior Manager, Technology Services.
In this flex office/home role, you will be expected to work a minimum of 10 days per month from either Madison, WI 53783 or Boston, MA 02110
Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Depending on the candidate pool, this positio...
In this flex office/home role, you will be expected to work a minimum of 10 days per month from either Madison, WI 53783 or Boston, MA 02110
Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Depending on the candidate pool, this positio...
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Submit ApplicationJob Details
- Location Madison, WI
- Job Type Full-time
- Category other-general
- Posted Date July 04, 2026
- Application Deadline July 09, 2026