ServiceNow Engineering Lead

Canundra is seeking a ServiceNow Engineering Lead to join our team. This position is based in Chantilly, VA.



A ServiceNow Engineering Lead will have significant experience with ServiceNow and Amazon Web Services (AWS) to lead all technical aspects of a large ServiceNow modernization and operations & maintenance (O&M) program. The program uses ServiceNow to provide agency-wide IT Service Management (ITSM) at a federal agency. The agency's desire is to upgrade the current platform, improve monitoring and reporting of disparate datasets and metrics, and supplement service delivery with the integration of AI-enabled automated assistance. The Engineering Lead is responsible for the effective and efficient envisioning, integrating, configuring/tuning, and sustainment of the software and supporting processes essential to ensuring the required visibility into the end-to end performance of supported infrastructure.

Required Quali...