ServiceNow Developer- ITSM

ServiceNow Developer

Job Description:

Experience: 4–8 Years

Location: Hyderabad

Designation: Senior Consultant

Job Description:

• Implement ServiceNow Performance Analytics (PA), Virtual Agent (VA) solutions.
• Configure and customize Service Portal, Service Catalog, and UI components.
• Design KPIs, indicators, scorecards, dashboards, and reports.
• Develop and manage integrations between ServiceNow and third-party systems.
• Enable data-driven insights for ITSM processes.
• Work with stakeholders to define metrics and benchmarks.
• Ensure data accuracy, UI/UX best practices, and effective data visualization.

Required Skills:

• ServiceNow Performance Analytics
• Virtual Agent
• Service Portal
• Service Catalog
• UI Configuration & Customization

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