ServiceNow Architect

CGI
📍 Toronto, Ontario, Canada 💼 Full Time 🕒 Posted February 27, 2026

Job Description

Position Description:

The ServiceNow Lead is responsible for overseeing the design, development, and governance of the ServiceNow platform. This role provides technical leadership, ensures architectural integrity, manages upgrades, and drives high‑quality solution delivery across the enterprise. As the platform lead, you will guide developers, collaborate with business and IT stakeholders, and ensure best‑practice implementation across all ServiceNow modules

Your future duties and responsibilities:

- Architect and oversee the design and implementation of complex ServiceNow solutions, including new modules, advanced configurations, and enterprise-grade catalog capabilities.
- Provide expert-level guidance and architectural direction to resolve complex security issues, break/fix scenarios, performance challenges, and platform-wide technical problems.
- Lead and govern the full ServiceNow upgrade lifecycle, including impact analy...

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Job Details

  • Location Toronto, Ontario
  • Job Type Full Time
  • Category Computer Occupations
  • Posted Date February 27, 2026
  • Application Deadline April 08, 2026