ServiceNow Architect

Senior ServiceNow CMDB / CSDM Architect

Location: Hybrid - Cambridge (2 days onsite per week)

Contract: 6 months

IR35: Inside IR35

Key Responsibilities

• Act as the technical design authority for a CMDB uplift programme.
• Assess and improve CMDB structure, CI classes, attributes, relationships, and CSDM alignment.
• Support service and application taxonomy remediation and simplification.
• Review and optimise ServiceNow IRE, source precedence, reconciliation rules, and data ownership.
• Define authoritative source rules and support integration onboarding controls.
• Review Discovery outputs and shape service to infrastructure mapping approaches.
• Advise on Service Mapping readiness, sequencing, and dependency modelling.
• Design technical controls for ownership, lifecycle management, certification, and data quality.
• Guide duplicate, orphaned, and stale CI reme...

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