ServiceNow Administrator

Job Title: ServiceNow Administrator
Location: Lenexa, Kansas


Responsibilities


+ Configure and maintain core ServiceNow modules including Strategic Portfolio Management, Field Service Management, and project/workflow automation across the business.

+ Collaborate with multiple teams to translate business requirements into workflows, forms, business rules, UI policies, and automation.

+ Support UAT cycles, pilot phases, and phased cutovers, including defect triage, configuration fixes, and deployment support.

+ Assist with data migration, field configuration, and environment readiness across development, test, and production instances.

+ Collaborate with internal teams and vendors on integrations between ServiceNow and systems such as Salesforce, Dayforce, NetSuite, and MuleSoft.

+ Help document integration touchpoints, field mappings, and dependency risks during rollout and enhancement planning.

+ Transition th...

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