Service Writer

Reporting to the Service Manager, the Service Writer is a confident, energetic, CUSTOMER FOCUSED member of the Service department.

• Greet and WELCOME customers.


• Open Repair orders with accurate and thorough information, including the details of the vehicle concerns, to assist with proper diagnosis.


• Verify open warranty recalls or campaigns available for the customer.


• Confirm Warranty eligibility and process the warranty claims.


• Work with Service Foreman and technicians to maintain clear communication with the customer and ensure that their concerns are addressed quickly.


• Maintain this communication with the customers throughout the repair process, including, the customer’s approval of the repair, an estimate of the cost and an expected time of completion.


• Ensure all charges are calculated and posted with accuracy to ensure timely close of Repair Orders


• Identify ...

Ready to Apply?

Submit your application today and join our talented team at Bayview Trucks - Moncton.