Service Transition Specialist - IT Processes & Quality

• The Service Transition Specialist for IT Processes & Quality is a role focused on supporting the execution, monitoring, and continuous improvement of the service transition process. This position works closely with the service transition manager, team leads, and cross-functional stakeholders to ensure operational efficiency, adherence to standards, and successful delivery of process and quality objectives.
• 1. Process Execution & Monitoring:
• Coordinate alignment of service transition process dependencies, requirements and communications need.
• Support planning and coordination of service transition activities (incl. Release and Test Management).
• Support service readiness achievement and realization of transition milestones.
• 2. Documentation & Reporting:
• Maintain up-to-date documentation of service transitions and monitor execution (e.g., release documentation and transition dashboard).
• Create reports on t...

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