Service Technician

We in Shimano Spain is looking for a Service Technician to coordinate service, education and technical support to Shimano customers whilst reporting on product performance and feeding back to the Development Teams for future.

The Challenge

• Review, register, evaluate and follow up with customer on service and warranty claims according to guidelines.
• Where possible to repair goods sent in by customers and pass on recommendations for improvements where faults have occurred.
• Creates and/or delivers training material content in the classroom, online or externally.
• Answers questions from and give technical support and advice to Shimano customers and fellow colleagues.
• Ensures the correct organization, administration and reporting is followed for technical documentation, warranty claims, recurring questions and systems.
• Gather market insights from customer feedback, complaints, questions and when giving technical ...

Ready to Apply?

Submit your application today and join our talented team at Shimano Europe Group.