Service Technician

Diagnose, test, troubleshoot, and perform bench repairs on returned products.

Assist customers with the operation and troubleshooting of products.

Communicate with customers over the phone or via e-mail providing technical support.

Process customer orders, assist customers with parts requests/orders, enter information, bill out work performed, maintain service log and other departmental records.

Calibrate and clean products.

Perform other duties as required.

A.S. or equivalent in Electronics-related experience or technical training

Able to read and interpret schematics.

Working knowledge of basic test equipment, meters, oscilloscopes and digital multimeters.

Knowledge of soldering.

General working knowledge of computer applications in Microsoft Office and customer order e...