Service Support Officer - Contact Centre

Sandwell Children’s Trust has a 12-month fixed term contract for a Service Support Officer based at the Hollies Contact Centre, to provide Business Admin Support throughout the service.

The role is to support a busy Family Centre with all aspects of administration. The role includes reception duties, greeting visitors face to face, call handling and message taking, dealing with incoming and outgoing post, issuing and maintaining petty cash, managing shared inboxes and dealing with requests from Family Support Workers. You will be responsible for supporting new employees with the use of equipment and using the in‑house Children’s system to obtain information and uploading documents to Children’s records.

Hours & Location

Hours - 37 per week. This post is office based at the Hollies Contact Centre, Smethwick.

Contract

12 months fixed term contract.

Benefits

• Generous annual leave of up to 29 days, plus 5 additional ...

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