About the role
As a Service Scheduler in Home Care, you will
schedule and allocate our customer services to care workers with consideration to the customers individual care needs, by using our care worker attributes and availability. work closely with Care Facilitators to develop rosters that meet our customer needs whilst aligning with the BaptistCare Enterprise Agreement, communicate with customers to confirm service appointments and address any customer queries in relation to their scheduled services.maintain data accuracy ensuring customer information and service details are correct including appropriate attributes.working full-time from 9am-5pm, with one day required in the office What you’ll bring
Essential competencies include:
Excellent organisational and time management skillsStrong communication abilities, both verbal and writtenAbility to work under pre...