Service Readiness Program Manager

Position Overview

Join International Motors as a Service Readiness Program Manager and play a critical role in bringing the next generation of products, technologies, and services to market. In this high-impact position, you will lead the development and execution of service readiness strategies that ensure our dealer network is fully equipped from Day 1.
You will collaborate across key areas including Methods, Training, Parts, Diagnostics, and Quality to create a seamless launch experience for our customers and dealers. By driving alignment, governance, and continuous improvement throughout the readiness process, you will help ensure International’s innovative products are supported with the tools, knowledge, and resources needed for success.

Responsibilities

Service Readiness Governance

+ Own the end-to-end Service Market Prepared (SMP) / Service Readiness process

+ Define readiness tiers and Day-1 capability requirements

+ Prev...

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