Service & Operations Planning Lead

Develop end-to-end data analytics, reports, metrics & presentations to support the development and maintenance of a multiyear labor strategy.

Analyse and interpret data; identifying patterns and highlighting deviations to generate accurate forecasts and reporting.

Prepare formal and informal reports to communicate results of analysis or provide specialized reporting based on business requirements.

Develops, manages, and ensures formal tools are developed to publish monthly/quarterly/annual KPIs and other performance targets

Present data graphically and effectively while translating complex findings into written reports.

Develop and maintain accurate recoverable Headcount reporting, incorporating financial targets and long term growth planning.

Communicate and translate quantitative findings (storytelling with data) to suppo...